Vendor Management
When It's Better to Have a Trusted Third Party Providing Vendor Management
Benefits of Using Vendor Managers
- Utilize expertise not available internally
- Leveage internal resources on company's core competencies
- Postion external resources (Vendor Managers) to deal with day to day vendor issues
- Maintain good working relationships with vendors by not having to deal with individual vendor issues
- Hold one Vendor Manager accountable instead of multiple vendors
Not All Vendors Need Managing
- Strategic Vendors should be managed by internal company personnel
- Strategic Vendors should be limited to only a few vendors who have a strategic interest in your business
- Strategic Vendors should be limited to those providing non-commodity products & services
- Strategic Vendors should bring added-value outside their respective scope of paid services
- You may use Vendor Managers to manage Strategic Vendors, but usually on a project by project basis
Vendor Management Experience
Projects that Required Vendor Management Expertise
- Served as Interim CIO to assist a pharma-based organization manage over twenty concurrent projects in various stages
- Led international company's systems recovery efforts following Hurricane Andrew
- Consulted on major projects in Singapore, Thailand, Philippines, South Africa, and Australia
- Managed the evaluation & selection process of a Total Enterprise solution for a company recently divested from the parent organization
- Initiated and managed ‘cradle to grave’ commercial software development, sales, and support
- Performed system and vendor evaluations for a Fortune 100 company
- Led national rollout projects involving thousands of systems and multiple vendors
- Evaluated, created and managed 24 x 7 help desk organizations
Let Gerke & Associates help you with your Vendor Management efforts!
Contact Our CIO Consultant Today!
